FREQUENTLY ASKED QUESTIONS
Welcome to www.ergofoldrest.com. We would like to provide you with comprehensive information about our Folding Posture Corrector products. Here are some frequently asked questions and their answers to help you better understand our products and services.
- Product Information
Q: What is the main function of the www.ergofoldrest.com Folding Posture Corrector?
A: The www.ergofoldrest.com Folding Posture Corrector is designed to help users improve their sitting posture and relieve back and neck discomfort caused by poor sitting posture. Its adjustable design is suitable for users of different heights and provides comfortable support.
Q: What is the material of the product?
A: Our Posture Corrector is made of high-quality, breathable materials to ensure durability and comfort, and avoid discomfort during long-term use. - Order and Payment
Q: How to place an order on the website?
A: You just need to browse our products, select the items you want, add to the shopping cart, and follow the prompts to check out. You can use a variety of payment methods, including credit cards and PayPal.
Q: Does it support international shipping?
A: Currently, we offer shipping services within the United States and internationally. - Shipping and Delivery
Q: How long does it usually take for an order to arrive?
A: We usually process and ship the product within 2 business days after confirming the order. The specific delivery time will vary depending on your shipping address.
Q: How is the shipping cost calculated?
A: Shipping costs will be automatically calculated and displayed at checkout, and the costs may vary depending on the order amount and geographical location. - Returns and Exchanges
Q: If I am not satisfied with the product, can I return it?
A: Yes, we offer a return service within 30 days. The product must be in its original packaging, unused and complete. Please refer to our Return and Exchange Policy for more information.
Q: How do I request an exchange?
A: If you wish to exchange the product, please contact our customer service team by email within 30 days of receiving the product, and we will provide you with the specific process for the exchange. - After-sales Service
Q: What should I do if I encounter problems when using the product?
A: If you have any questions or need support, please feel free to contact our customer service team and we will be happy to help you.
Q: Is there a warranty?
A: Yes, www.ergofoldrest.com’s posture corrector has a limited product warranty, please refer to the product manual for details.
Thank you for visiting www.ergofoldrest.com! If you have any other questions, please feel free to contact us and we will answer you promptly.
